Privacy policy
Privacy and Data Protection Policy
Waqar Company is committed to protecting the privacy of its clients and safeguarding their personal data in accordance with the provisions of the Saudi Personal Data Protection Law (PDPL) issued by Royal Decree No. M/19 of 1443 AH and its implementing regulations.
First: Data We Collect
We collect the personal data necessary to complete our services, including:
Full name and contact information (email address, mobile number).
Delivery address (region, city, neighborhood, building number).
Payment information (processed securely through approved payment gateways; we do not retain card details).
Order and purchase history.
Device and browser data and browsing history on our website for the purpose of improving the user experience.
Second: Purposes of Data Use
Personal data is used exclusively for the following purposes:
Processing orders, executing purchases, and shipping.
Communicating with the client regarding their orders and return/exchange requests.
Sending offers and updates (with the client's consent and the option to unsubscribe).
Improving our services and the shopping experience.
Compliance with legal and regulatory requirements.
Third: Sharing Data with Third Parties
Waqar does not sell any personal data to third parties. We may share data in the following cases:
Approved shipping and delivery partners (for delivery purposes only).
Electronic payment gateways approved by SAMA (the Saudi Arabian Monetary Authority).
Government and regulatory authorities where legally required.
All external service providers are obligated to maintain the confidentiality of data.
Fourth: Data Storage and Security
We retain personal data for the period necessary to fulfill the stated purposes or for legal requirements. We employ SSL encryption technologies and advanced security procedures to protect your data from unauthorized access, disclosure, or damage.
Fifth: Customer Rights
In accordance with the Saudi Personal Data Protection Law, every customer has the following rights:
Right to Access: To access the personal data stored with her.
Right to Rectification: To request the correction of any inaccurate data.
Right to Erasure: To request the deletion of personal data in accordance with legal regulations.
Right to Object: Object to the processing of data for marketing purposes.
To exercise any of these rights, please contact us at: info@wiqarhouse.com
Sixth: Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic. You can configure your browser to reject cookies; however, this may affect some website functionality.
Seventh: Privacy Contact
For any inquiries regarding our privacy policy or your personal data:
Email: info@wiqarhouse.com
WhatsApp: +966572033722